How Maya works alongside
your dental practice.
No new phone numbers, no new hardware, and no disruption to your front desk. Maya sits quietly alongside your existing telephone carrier and practice software.
Patient Dials Your Existing Phone
You never have to print new business cards or change your Google Maps listing. Your practice phone number stays exactly the same. You set the forwarding rule: after 3 rings, during lunch, after hours, or 100% of calls.
Maya Answers on the 1st Ring
Maya greets the patient warmly, identifies the reason for calling (new patient exam, toothache, rescheduling, billing query), and speaks fluent English and Spanish with natural conversational timing.
Checks Live Operatory Schedules
Maya connects directly to your Open Dental, Dentrix, or Eaglesoft system. She understands provider-specific column rules, buffer times, and appointment lengths based on the patient's need.
Direct Write-Back or Staff Handoff
The appointment is booked directly into your schedule with complete patient notes. If the patient has a complex medical question, Maya warmly transfers the call to your front desk.
Reversible in 60 seconds anytime.
You are never locked in. Maya simply uses your existing carrier's call forwarding rules.
Frequently asked questions.
Everything dentists and office managers ask about setup, scheduling rules, and safety.
Do we need to change our practice phone number?
No. You keep your existing phone number and phone provider. AutoMinds connects via seamless conditional call forwarding (e.g., after 3 rings, during lunch hours, or after closing). You can turn it on or off in seconds.
Does Maya sound like a robotic IVR phone tree?
Not at all. Maya uses state-of-the-art conversational voice AI with sub-second response times, human-like warmth, and dental-specific vocabulary. Patients converse naturally without pressing 1 or 2.
How does Maya book appointments without double-booking?
Maya reads your practice management system's live operatory schedule in real time. She follows your custom scheduling rules (e.g., appointment lengths, provider blocks, buffer times) and directly writes the appointment into your system.
What happens when a patient needs to speak with a human?
Maya is designed as a teammate, not a barrier. When a patient asks for a team member, has complex clinical questions, or expresses distress, Maya immediately initiates a warm transfer to your front desk with full context displayed.
Is AutoMinds HIPAA compliant?
Yes. We are HIPAA compliant, encrypt all data in transit (TLS 1.3) and at rest (AES-256), and offer zero-retention audio streaming options.
Ready to stop losing patients to
unanswered calls?
Keep your existing phone number, existing practice software, and existing workflow. Give your front desk the teammate they deserve.